Privacy Policy — Bootstrap Bots SMS Messaging Program

1. About this policy

This Privacy Policy describes how Samuel Yun / Bootstrap Bots ("we," "us," or "our") collects, uses, and protects personal information in connection with the Bootstrap Bots SMS Messaging Program operating from +1 (267) 813-2017. This policy applies to all messages sent through this program and to all information collected through our opt-in forms and keyword-based enrollment.

Bootstrap Bots is operated by Samuel Yun as a sole proprietor. Business address: 206 Camp Hill Rd, Fort Washington, PA 19034.

2. Categories of information we collect

We collect the following categories of personal information when you opt in to or use our SMS messaging program:

• Identifiers: Name, mobile phone number, and email address (if provided)
• Message content: Support requests, workflow-related communications, and account-related details you choose to share
• Consent records: Records of your SMS opt-in, opt-out, and keyword responses
• Usage data: Information about how you interact with our website, forms, and messaging service

3. How we use your information

We use collected information to:

• Send transactional SMS notifications, workflow alerts, verification messages, and account-related communications that you have opted in to receive
• Respond to your support requests and inquiries
• Maintain records of consent and communication activity as required for A2P 10DLC compliance
• Operate, maintain, and improve our website and messaging workflows

We do not send marketing or promotional messages. All messages from this program are transactional or notification-based only.

4. SMS messaging: consent, frequency, and costs

Opt-in consent: We collect mobile phone numbers and SMS opt-in consent through (1) a voluntary, unchecked checkbox on our web form at samuelyun.com/local/contact.php and (2) by keyword (texting START to +1 (267) 813-2017). Consent is not a condition of purchase or service. You may opt out at any time.

Message frequency: Message frequency varies based on your interactions, requests, account activity, and workflow events.

Message and data rates may apply: You are responsible for any message and data charges imposed by your mobile carrier in connection with messages we send.

Opting out: Reply STOP to any message to unsubscribe. Reply HELP for help. See our Terms and Conditions for complete opt-out and help instructions.

5. Sharing of mobile information and SMS consent data

We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third parties for marketing or promotional purposes. We do not share this data with affiliates or advertising networks.

Specifically, the categories of information listed in Section 2 above exclude text messaging originator opt-in data and consent. This information — including your mobile number, opt-in records, and SMS messaging activity — will not be shared with any third parties.

We may use service providers to operate the SMS program, including Twilio Inc. for message delivery. These providers process data only on our behalf and under contractual obligations to protect its confidentiality.

6. Data security

We use reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is guaranteed to be completely secure.

7. Your rights

You have the right to opt out of SMS communications at any time by replying STOP to any message from +1 (267) 813-2017. You may also request access to, correction of, or deletion of your personal information by contacting us through our contact page or by calling (267) 813-2017.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact

For questions about this Privacy Policy or our SMS program, visit our contact page, call (267) 813-2017, or reply HELP to any message from +1 (267) 813-2017.