SMS Opt-In and Consent

1. Messaging program identity

Samuel Yun / Bootstrap Bots uses opt-in SMS messaging for customer support follow-ups, information that callers ask for, voicemail receipts, workflow status notifications, account-related messages, and verification or access messages. Bootstrap Bots builds and runs websites and Google Business Profiles for local businesses. Texts are sent from +1 (844) 697-3241.

Business address: 206 Camp Hill Rd, Fort Washington, PA 19034

2. How users opt in

There are three ways to opt in. Each one is described below.

A. On a phone call to +1 (844) 697-3241 (verbal consent)

Every call starts with: "Thanks for calling Bootstrap Bots. This is our automated assistant, and this call is recorded." Before we send any text, the assistant asks one of these exact questions:

Caller asking about our plans: "Can we text you a link to more information about our plans? It is one text now. Message and data rates may apply. Reply STOP any time to opt out. Please say yes or no."

Caller leaving a voicemail: "Can we text you a copy of your message, and our reply? Message and data rates may apply. Reply STOP any time to opt out. Please say yes or no."

We text only if the caller says yes, and only to the phone number they are calling from. If the caller says no, or does not answer, we do not text them. Saying yes is not a condition of purchase. A caller who says no can still leave a voicemail, and we call them back instead.

How consent is recorded: when a caller says yes, our system saves the calling number, the date and time, the question that was asked, the caller's answer, and the call recording. We keep this record for as long as we text that number, and for at least four years after.

Confirmation: the first text after a phone opt-in names Bootstrap Bots, states that message and data rates may apply, and explains HELP and STOP (see the sample messages in section 8).

Sample call:

Assistant: Thanks for calling Bootstrap Bots. This is our automated assistant, and this call is recorded. ... Can we text you a link to more information about our plans? It is one text now. Message and data rates may apply. Reply STOP any time to opt out. Please say yes or no.
Caller: Yes.
Assistant: Done. We just sent it to the number you're calling from. Thanks for calling Bootstrap Bots.

B. Contact form

Users opt in by completing the web form at samuelyun.com/contact.php, which collects their name, email, and mobile number. The form includes an unchecked checkbox. The checkbox label reads:

"Yes, I consent to receive transactional SMS text messages from Samuel Yun / Bootstrap Bots about service notifications, workflow alerts, and account-related communications."

Directly below the checkbox, the form shows:

"Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help."

The checkbox is not pre-checked, and consent is not a condition of purchase or service. Users must voluntarily check the box and submit the form to provide express written consent before any SMS messages are sent.

C. Text START

Users may also opt in by texting the keyword START to +1 (844) 697-3241.

3. Public keyword language

Text START to +1 (844) 697-3241 to receive Bootstrap Bots customer support updates, workflow notifications, account-related messages, and verification texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.

4. Where the opt-in appears

• Phone calls to +1 (844) 697-3241, using the exact questions in section 2A
• Web form: samuelyun.com/contact.php
• Keyword: Text START to +1 (844) 697-3241
• This public website as the consent reference page

5. Types of messages

• Information a caller asked for on a call, such as a link to our plans
• Voicemail receipts with a short copy of the caller's message
• Support follow-ups
• Workflow completion or status notifications
• Account-related updates
• Verification or access messages

6. Message frequency and carrier rates

Message frequency varies based on the user's activity, requests, and service events. After a phone opt-in, we send one text right away, plus replies if the caller texts us back. Message and data rates may apply depending on the recipient's mobile plan.

7. Opt-out and help

Users may opt out at any time by replying STOP. Users may get help by replying HELP.

8. Sample confirmation message

Samuel Yun / Bootstrap Bots: You are now subscribed to texts from Samuel Yun / Bootstrap Bots: support follow-ups, information you request, voicemail receipts, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

9. Related policies

Review the Privacy Policy and Terms & Conditions for full SMS program details.